As a number of internal and external disruptors are making it difficult, if not impossible, for hoteliers to push rate at this time, one of the best options available to...

The independent hotel landscape is ever-evolving. Here are five marketing tips to ensure limited resources are maximized to generate the greatest ROI. By  Brenda Fieldsbrenda@fieldsandcompany.net Are independent hoteliers fully primed...

Recruiting woes: Tips for a smooth hire 12 FEBRUARY 2020 8:42 AM There are several things to keep in mind while hiring, including not asking predictable questions or interviewing candidates...

What does Thomas Cook’s collapse mean for the industry? 29 JANUARY 2020 7:50 AM A discussion of the repercussions of the recent collapse of Thomas Cook, the wider impact this...

Overcome setbacks for the ultimate win in 2020 18 DECEMBER 2019 1:00 PM Use what you’ve learned from setbacks in 2019 to motivate you to succeed in 2020. If you...

The danger of hotel management program and service fees 18 DECEMBER 2019 8:33 AM Hidden fees can undermine any management agreement between an owner and operator. Whenever I review a...

Why revenue managers, digital marketers need to unite 07 NOVEMBER 2019 8:24 AM Is your hotel leveraging the knowledge of its digital marketer? Do you know which data sets support...