Navigating third-party delivery in restaurants 09 JULY 2019 7:25 AM Delivery is the fastest-growing segment in the foodservice industry. Many restaurateurs are unable to provide delivery without using third-party services,...

Don’t count Expedia and Booking.com out 18 JUNE 2019 7:19 AM While no one can dispute Google’s dominance in the travel space, Expedia and Booking.com continue to innovate, building stronger...

Is right-time data more accurate than realtime data? 11 JUNE 2019 7:21 AM What if real-time data is not really accurate? Here’s a look at how standardization at the source...

MANAGEMENT GOOD TIMES “THOSE WHO CANNOT REMEMBER THE PAST ARE CONDEMNED TO REPEAT IT.” — George Santayana The outlook shared by the majority of U.S. hoteliers remains cautiously upbeat. The...

Challenging dated language in operating agreements 08 MAY 2019 7:11 AM The language in today’s hotel operating agreements creates a gap and falls short of aligning owners’ interests with operators’...

Positioning to win with a powerful brand story 16 APRIL 2019 7:25 AM A unique and compelling brand story creates alignment within your organization. When your brand story is fully...

The risks, trends, opportunities in resort development 30 APRIL 2019 7:39 AM Make no mistake: Resort development is going through a resurgence lately, and we can point to multiple indicators...

How to target today’s tech-savvy travelers 09 APRIL 2019 3:00 PM Customer segmentation is an efficient marketing tool, but it won’t deliver long-term sales results. Capturing attention and share of...

Can Spain become the world’s top tourism market? 12 MARCH 2019 7:27 AM While Spain continues to climb the rankings of the world’s tourism destinations, a number of opportunities and...