y David J. Sangree, MAI, CPA, ISHC The waterpark industry has shown continued growth in 2014 with increased numbers of indoor and outdoor waterparks being developed throughout the United States...

The capital-light continuum March 3 2015 As hotel companies continue their asset-light strategies, their vacation ownership divisions evolve to continue to grow revenue. By Jon R. Simon HNN columnist The...

The present and future of FF&E sourcing January 6 2015 While global sourcing will continue to be the trend, as technology is transferred around the world, we might actually start...

19 Hotel Waterpark Projects Opened in 2014 2014 Construction Report North America By Jeff Coy, ISHC Nineteen (19) hotel waterpark resort projects opened in the USA during 2014, a 7.5%...

Why ROI isn’t the best metric for marketing December 15 2014 ROI is nearly obsolete for marketing, rarely fully understood, and it doesn’t actually provide a clear path of success...

FF&E shipping trends that cut costs December 8 2014 If time can be allotted in the schedule on the front end, there can be significant savings on the budget and...

How to be a revenue leader of the 21st century October 20 2014 What century are we in? The 20th or the 21st? No longer can we in the industry...

What effective leaders do September 4 2014 A leader’s responsibility is to achieve total alignment of individuals, departments and organizational purpose. By Gene Ference, Ph.D HNN columnist  Editor’s note: This...

Guest service more important than ever August 8 2014 Hospitality always will be about an experience, an emotion. It’s not something guests can take home and put on a shelf....