General Session Presentations
Challenges & Opportunities in Promoting a Premier Destination
SPEAKER: Reint Reinders, CEO, San Diego CVB
Changing Consumer Attitudes: The Impact on the Hospitality Industry
SPEAKER: Niki Leondakis, COO, Kimpton Hotel & Restaurant Group
Impression Management: Putting One’s Best Foot Forward
SPEAKER: Mark Mazzarella, Mazzarella Dunwoody Caldarelli
Global Perspectives: Issues & Challenges Panel
MODERATOR: Jim Burba, ISHC
PANELISTS: Bernard Delomenie, ISHC; Ryu Iwaya, ISHC; John Smith, ISHC; Ron Watanabe, ISHC; Brian Stanford
US Lodging Industry Overview
SPEAKER: Randy Smith , ISHC
The FUTURE…ISHC Sound Bytes
Where are Hotel Values Headed and Why
PRESENTER: Jim O’Connell, ISHC
Talent & Skill Sets the Most in Demand
PRESENTER: Ken Greger, ISHC
The Future of Marcom (Marketing Communication!) Valuation!
PRESENTER: Charlotte Novom, ISHC
Future of Distribution from a Revenue Management Perspective
PRESENTER: Bonnie Buckhiester, ISHC
Hospitality Design: Hotels of Tomorrow
PRESENTER: Roger Hill, ISHC