James Burns

Company: Resilient Leadership LLC

Position: Partner


Jim Burns retired from a 40-year career with Marriott International in 2019. Over that time frame Jim held positions at property, regional and corporate levels as well as having discipline experience in Food and Beverage, Rooms, HR, Quality, Brand Management, and R&D. His last position was as VP and Managing Director of Grande Lakes Orlando and was responsible for overseeing the JW Marriott and The Ritz-Carlton Orlando, Grande Lakes. The resort complex sits on 500 acres and does over $250M in annual revenue.

For the past four years Jim has been providing leadership training and coaching in collaboration with Resilient Leadership LLC. For the last two years Jim has been a partner and co-owner in the firm. The key customer segments are within the government and hospitality sectors. Clients include the Food and Drug Administration, US Pharmacopia, Sodexo, MasterCorp, and Marriott International.

Jim's educational background includes a Bachelor of Arts Degree in secondary education from Temple University and a Bachelor of Science Degree in Hotel Administration from the University of Nevada, Las Vegas. Jim completed his MBA from the Jack Welch Management Institute in 2015 and spent 5 years as an adjunct professor at the Strayer University and the University of Central Florida between 2015 and 2019. Jim and his wife Sonja live in St. Petersburg and have three grown children.

Mission Statement

To help leaders build their leadership capacity through self-awareness.