US lags in high-speed rail July 15 2014 Several high-speed rail projects are in the development pipeline in the U.S., and the tourism industry is taking notice.   By Gregory...

Welcome, embrace Chinese tourists July 8 2014 The Chinese are traveling in greater numbers, and countries such as the United States must do more to accommodate them. By Ron Watanabe...

How to find a balance with hotel technology June 24 2014 When it comes to hotel technology, a good strategy is to have a long-term plan that allows for regular...

How to design spaces for meetings and events July 1 2014 By Jeff Loether HNN columnist With a return of group business, some hoteliers are adding event space. Technology should...

Data drives profits with one version of truth June 17 2014 Data that delivers one version of the truth of your numbers, in every business climate, can fuel your profitability....

There was a time when hotel restaurants were special and desirable, the pinnacle of fine dining experiences and the places to be seen. For myriad reasons, those days are long...

Seeking a new generation of revenue managers February 18 2013 The next wave of revenue managers need to possess leadership skills, a thirst for knowledge and an interest in digital-marketing...

6 ways to enhance guest experience at resorts December 4 2013 Savvy resort developers are eliciting the “wow” factor from guests by transforming the once-standalone resort concept into an adventure...

How to design hotels for wellness tourism April 14 2014 Travelers want healthy options while on the road. Owners would do well to add wellness elements to their hotels. Today,...

Is Waikiki’s tourism growth sustainable? October 21 2013 By Ron Watanabe, HNN columnist Waikiki, Hawaii, has seen some growth, but there are some potential pitfalls for the market. Hawaii’s tourism...