Opinions Trends and influences shaping resort design in 2018 22 NOVEMBER 2017 8:25 AM Resort design in the coming year will be influenced by trends in wellness, as well as...

Opinions GDS: The forgotten leisure channel? 24 OCTOBER 2017 7:07 AM Global distribution systems are the key to generating online bookings and leisure revenue. Here are some tips to get...

Part I dealt with understanding the millennials and their mindset – – now spending more than 0 billion annually on travel – – the influence of personalization, local expertise, location,...

Like so many of you, I am smitten with reports on how hotels – – heavily coveting the critical millennial market – – are battling competitors such as Airbnb, HomeAway,...

Opinions How tech trends are shaping hotel meeting spaces 06 SEPTEMBER 2017 12:11 PM New trends in technology are changing the way meetings are planned, which has an effect on...

Opinions Scent branding: Signature fragrances can run afoul 19 JULY 2017 7:43 AM Scent or stink? Here’s why the hospitality industry should, or should not, get into business of signature...

Opinions Jockeying for profits: Owner vs. brand 05 JULY 2017 7:34 AM Growing revenue at the property level requires an alignment of brand/operator interests with ownership objectives. By Kristie Dickinson...

Opinions 5 ways to maximize ROI on your CapEx investment 21 JUNE 2017 7:40 AM Avoid some common pitfalls in capital expenditure projects by following these steps. The results will...

Opinions 3 forecast trends for improving performance 31 MAY 2017 7:22 AM More sophisticated forecasting tools are helping hotel owners to make better decisions that drive improved performance at their...