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If you only know the guests you already have, you are already falling behind
Thought LeadershipDecember 10, 2025

If you only know the guests you already have, you are already falling behind

There’s work to do before and after a guest’s stay   By Philip Schaetz CUBE Hoteliers at luxury properties often say they know their guests better than anyone, and in many...

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French palace hotels: When more is better
Thought LeadershipDecember 3, 2025

French palace hotels: When more is better

Hotel supply continues to grow in France’s ultra-luxury segment   By Gabriel Matar Sentinel Hospitality Synonym of excellence, the “Palace” distinction is awarded to the most prestigious 5-star hotels in France....

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From greenwashing to groundbreaking: How design can redefine hospitality
Thought LeadershipDecember 1, 2025

From greenwashing to groundbreaking: How design can redefine hospitality

By Amy Jakubowski PYR (Pierre-Yves Rochon) Not long ago, I found myself at yet another roundtable on sustainability and well-being in hospitality. These themes dominate our industry dialogue, yet I can’t...

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The business of well-being: Financial benefits of integrating wellness modalities into hotels
Thought LeadershipNovember 26, 2025

The business of well-being: Financial benefits of integrating wellness modalities into hotels

Rate premium justifies capital investment in wellness infrastructure   By Peter Anderson The hospitality industry has long understood that tracking market trends and strategically monetizing them has been a key to...

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The case for due diligence in branded residential projects
Thought LeadershipNovember 19, 2025

The case for due diligence in branded residential projects

Property structure, amenities and services are factors that can slow down development   By Scott Antel Scott’s FZ With so many branded residences projects I have been involved with — many...

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The new rules of thumb in hotel design
Thought LeadershipNovember 17, 2025

The new rules of thumb in hotel design

By Warren Feldman Nehmer   The hospitality design and construction industry has always had standards and guidelines, “rules of thumb” if you will, that one could utilize when completing a...

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Alec Dalton of Accelerating Leaders is the 2025 Recipient of the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting
NewsNovember 14, 2025

Alec Dalton of Accelerating Leaders is the 2025 Recipient of the ISHC Lori Raleigh Award for Emerging Excellence in Hospitality Consulting

Photo from left to right: Sarah Churchill, ISHC, Director of Business Development, 10 Design, Alison Hoyt, ISHC, Co-Founder, Larkspur Hospitality Consulting, Alec Dalton, ISHC, CEO, Accelerating Leaders, Jonathan Jaeger, ISHC,...

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Highlights and Key Takeaways from the 2025 World Waterpark Association Show
Thought LeadershipNovember 11, 2025

Highlights and Key Takeaways from the 2025 World Waterpark Association Show

October 2025, by David Sangree, MAI, CPA, ISHC, and Kate Cheung, CHIA   Attending the World Waterpark Association’s (WWA) 45th Annual Symposium & Trade Show at Disney’s Coronado Springs Resort...

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Universal playbook for revenue optimization
Thought LeadershipOctober 30, 2025

Universal playbook for revenue optimization

Design around people, measure what matters, anticipate change, and optimize every opportunity as if it expires tonight. NATIONAL REPORT – In hospitality, every square foot, every guest interaction, and every...

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Karan Mahesh Receives 2025 Rising Star Award Asia Pacific
NewsOctober 27, 2025

Karan Mahesh Receives 2025 Rising Star Award Asia Pacific

From left to right: Jonathon Zink, COO, The BHN Group by Northstar, Karan Mahesh, Senior Sales – South & Southeast Asia, STR, and Andrea Belfanti, CEO, ISHC Singapore (22 October...

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