If you only know the guests you already have, you are already falling behind
There’s work to do before and after a guest’s stay By Philip Schaetz CUBE Hoteliers at luxury properties often say they know their guests better than anyone, and in many...
There’s work to do before and after a guest’s stay By Philip Schaetz CUBE Hoteliers at luxury properties often say they know their guests better than anyone, and in many...
Hotel supply continues to grow in France’s ultra-luxury segment By Gabriel Matar Sentinel Hospitality Synonym of excellence, the “Palace” distinction is awarded to the most prestigious 5-star hotels in France....
By Amy Jakubowski PYR (Pierre-Yves Rochon) Not long ago, I found myself at yet another roundtable on sustainability and well-being in hospitality. These themes dominate our industry dialogue, yet I can’t...
Rate premium justifies capital investment in wellness infrastructure By Peter Anderson The hospitality industry has long understood that tracking market trends and strategically monetizing them has been a key to...
Property structure, amenities and services are factors that can slow down development By Scott Antel Scott’s FZ With so many branded residences projects I have been involved with — many...
By Warren Feldman Nehmer The hospitality design and construction industry has always had standards and guidelines, “rules of thumb” if you will, that one could utilize when completing a...
Photo from left to right: Sarah Churchill, ISHC, Director of Business Development, 10 Design, Alison Hoyt, ISHC, Co-Founder, Larkspur Hospitality Consulting, Alec Dalton, ISHC, CEO, Accelerating Leaders, Jonathan Jaeger, ISHC,...
October 2025, by David Sangree, MAI, CPA, ISHC, and Kate Cheung, CHIA Attending the World Waterpark Association’s (WWA) 45th Annual Symposium & Trade Show at Disney’s Coronado Springs Resort...
Design around people, measure what matters, anticipate change, and optimize every opportunity as if it expires tonight. NATIONAL REPORT – In hospitality, every square foot, every guest interaction, and every...
From left to right: Jonathon Zink, COO, The BHN Group by Northstar, Karan Mahesh, Senior Sales – South & Southeast Asia, STR, and Andrea Belfanti, CEO, ISHC Singapore (22 October...