Customer service, retention and engagement can all be enhanced By Lena Combs, Jennifer Keshwar HNN columnist January 14, 2025 | 8:01 AM Reservation types are not all created equally; direct bookings are...
A revolutionary distribution method for operating supplies and equipment By Sevgi Kurt HNN columnist January 9, 2025 | 9:32 AM In the hospitality industry, operating supplies and equipment (OS&E) procurement is...
Miami — January 9, 2025— The International Society of Hospitality Consultants (ISHC) and The BHN Group have opened nominations for the prestigious ALIS CALA Rising Star Award (formerly Rising Star...
Berlin, Germany — 7 January 2025 — The International Society of Hospitality Consultants (ISHC) is now accepting nominations for the Young Leader Award to be presented at Questex’s International Hospitality Investment Forum...
Several factors have slowed the pace of hotel deals in the Middle East By Hala Matar Choufany HNN columnist December 17, 2024 | 9:03 AM The Gulf Cooperation Council region in...
Dynamic-pricing laws in the UK would punish hoteliers more than help consumers By Robert Holland HNN columnist December 4, 2024 | 8:23 AM The furor over dynamic pricing in pubs in...
Dubai, UAE – 3 December 2024: The International Society of Hospitality Consultants (ISHC) has elected new leadership to serve on the Board of Directors and has inducted thirty-seven new members...
AI vs. ‘would you like to have a drink?’ By Philip Schaetz HNN columnist November 26, 2024 | 8:41 AM With artificial intelligence and automation advancing rapidly in hospitality, one question...
Hotels are Leaving Money on the Table by just Treating Their Fitness Centers Like an Amenity By Judith Cartwright HNN columnist November 6, 2024 | 9:40 AM While the demand for...
Know Common Fraud Schemes and How to Detect Them By Lena Combs and Brenna Agamaite HNN columnist October 29, 2024 | 8:38 AM In 2024, the Association of Certified Fraud Examiners released...