OpinionsHow COVID-19 is altering brandstandards08 JULY 2020 8:07 AMTo restore confidence with travelers and guests, industry associations and leading hotel companies have established various safety protocols and policies. Here’s a...
Articles and PublicationsJuly 7, 2020
Mindset matters
Mindset matters 02 JULY 2020 7:00 AM Our mind is the greatest tool we own, yet many have no idea how to use it correctly to achieve the results we...
24 JUNE 2020 7:18 AM Hotel dining rooms are beginning to re-open in North America, and here are steps hoteliers should take to ensure success. Hotels and restaurants have been...
Hotel Pandemic 2.0: Changing of the guard. Hotels are going to close and they won’t reopen–ever! By Thomas Morone Jack Welch famously said: “If you don’t have a competitive advantage,...
Articles and PublicationsJune 22, 2020
When we meet again
What just happened? What’s happening now? What’s going to happen next? These are questions we all have been asking ourselves. We went from a robust meeting and event business to...
Changing marijuana laws, weather and design are just a few hot topics today regarding the logistics of CapEx. They are different than they have been in the past, and will...
Some undertakings are commonplace in U.S. management contracts but don’t always translate effectively to hotels operated in other markets. By William Bosch Who should assess the value of a brand...