March 2021By David J. Sangree, MAI, CPA, ISHC Download PDF The COVID-19 crisis was the definitive event of 2020. The lodging and attractionsindustries were among the most negatively impacted sectors...

Does Virtual Work in the Hospitality Industry? Now, more than ever, the utilization of home-based resources is key to maintaining a productive, and profitable, workforce. While the hospitality industry still...

“Times they are a-changing.” This bold statement seems more accurate than ever before, especially as it realtes to successfully operating in a competitive and ever-evolving industry despite—or rather because of—“the...

How leisure experiences underpin resort success 25 NOVEMBER 2020 10:37 AM Resorts and destinations can be successful after the pandemic if they adjust to post-COVID-19 consumer preferences. Leisure experiences will...

In sports, a playbook lays out a clear, step-by-step plan for building a team culture that will lead to consistent wins. The playbook is filled with detailed maneuvers and predetermined...