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1314 North State Street
Bellingham, WA, 98225
United States

Phone: 206-219-4342

Bonnie Buckhiester

Bonnie Buckhiester ISHC
Buckhiester Management USA Inc.

Industry Specialty

strategic planning
management education
financial analysis
operational analysis / reviews
marketing & sales strategies
revenue management
business intelligence / data warehousing
distribution systems / revenue management systems
due diligence


boutique hotels
condo hotels
destination resorts
full service hotels
independent hotels
limited / select service hotels

Speaker Topics

consumer trends
crs gds connectivity
global hotel industry trends
management and leadership
sales and marketing
time share vacation ownership

Geographic Areas

United States, Canada, Caribbean, Mexico, Asia-Pacific

Speaking Engagements

HSMAI's Revenue Optimization Convergence Education & Training (ROCET), HITEC, Resort Hotel Association, Lodging Conference, Atlanta Hotel Investment Conference, Hotel Association of Canada, Canadian Hotel Investment Conference, Revenue Management Conferences and General Manager annual conferences, Revenue Optimization Conference (ROC), HSMAI Asia-Pacific, VRMA, University of Massachusetts, ALIS, Hotel Association of Canada, British Columbia Hotel Association, Manitoba Hotel Association, ISHC Annual Conferences, Alberta Hotel Association.

Mission Statement

We are dedicated to helping our clients make certain they leave no money on the table while at the same time balancing the needs of the guest, the employee and the owner.


Buckhiester Management, with offices in the Seattle area & Vancouver, is the leading Revenue Management consulting firm in North America for the hospitality industry. The company specializes in developing customized Revenue Management(RM) solutions. Program development is offered using a proprietary business process. This approach has yielded extraordinary results for over 1000 hotels and resorts. Client work focuses on both strategic and tactical RM including: comprehensive RM audits, corporate level RM development programs and strategic oversight of the Revenue Management efforts on behalf of third party management companies, asset managers, and directly for ownership groups. More recently Buckhiester Management has worked extensively in the vacation rentals sector helping clients optimize demand through the use of sophisticated revenue management concepts, tools, strategies and tactics.

Past Experience

Bonnie's career in travel, tourism and hospitality is extensive and multi-dimensional including positions as Senior Vice President, Operations for a major North American hotel REIT, General Manager of an international tour operator and General Manager for Radisson Hotels in both the U.S. and Canada. Her diverse product knowledge of hotel, tour, cruise, air, rail and car rental inventories offers a unique cross-fertilization of industry strategies. She was recently honored as one of the Top 25 Extraordinary Minds in Hospitality Sales, Marketing & Revenue Optimization by the Hotel Sales & Marketing Association International.


University of Illinois - Bachelor of Arts - cum laude, Cornell University - Certification in Revenue Management, Guelph University - Certification in Hospitality Managers Development Course

Professional Memberships

Phi Beta Kappa, Phi Kappa Phi, University of Illinois Alumni Association, HSMAI, ISHC and a member of the Revenue Management Advisory Board for HSMAI. Bonnie served on the Board for ISHC for 8 years including as Chairman in 2013.

Representative List of Clients

Ashford Hospitality Trust, Capital Hotel Management LLC, Fairmont Hotels & Resorts, Intrawest Resort Group, Pan Pacific Hotels & Resorts, Amadeus, Strategic Hotels & Resorts, The Irvine Company, Joie de Vivre Hospitality, Accor Asia-Pacific, Organization of American States, Benchmark Hospitality, ResortQuest, Dolce Hotels & Resorts, Delta Hotels & Resorts, Coast Hotels & Resorts, Shangri-La Hotels & Resorts, Vail Resorts, Tourism British Columbia, Tourism Vancouver, TravelCLICK, Atlific Hotels & Resorts, Vantage Hospitality, Armstrong Hospitality Group, Sea Island Resort, El Cid Resorts, Best Western International, Aston Hotels & Resorts, Replay Resorts, Turtle Bay Resort, Westin Resort & Spa Whistler, AmeriInn, National Hospitality Group, Wheelock Street, Brett-Robinson Vacation Rentals, Choice Hotels Canada, Half Moon Jamaica, and Cap Juluca.

Articles and Publications

Columnist for HotelNewNow, articles published in Upgrade Magazine, HFTP Bottomline, Journal of Hospitality Financial Management - University of Massachusetts, Global Insights Series - HNN,,, Hotel Online, and InnFocus.